When should you call us right away?
• Water intrusion from plumbing, windows or roof.
• Loss of water for situations under our control.
• Complete loss of hot water.
• Complete loss of electrical power, for situation under our control.
• Sewer back up or spilling during the first year of ownership.
• Security issues: Exterior door or window locks not operating correctly.
• HVAC - loss of air condition or heating system not functioning correctly.
• Gas leaks in the home.
• Anytime there is damage to a finish resulting from a warranty issue.
For emergency situations we will respond within 24 hours of receipt of your request. For
Mark - President - 541-855-8992
When should you submit a warranty request?
For other issues such as cosmetic paint touch up, floor squeaks, interior door adjustment,
You can expect a response from us within 2 business days for the warranty request forms
Contact Vision Homes regarding a warranty question.
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